Refund & Return Policy

At Calirise, we want you to be happy with your order. If something is not right, you can return or exchange your product within 7 days of delivery.

Eligibility for return or exchange

  • The request must be made within 7 days of receiving the product.
  • The product must be unused, unwashed and in its original condition with tags intact.
  • Products that are damaged, defective, or different from what you ordered are eligible for a free replacement or full refund.

How to request a return

  1. Include your order number, the reason for return, and clear photos of the product (and of the damage, if any).
  2. We will review your request and reply within 2 business days with the next steps.

Return shipping

  • If the product is damaged, defective or wrong, we will bear the return shipping cost.
  • For other returns (such as size or change of mind), the return shipping cost is to be paid by the customer.

Refunds

  • Once we receive and inspect the returned product, we will confirm your refund by email.
  • Refunds are processed within 5 to 7 business days.
  • For UPI payments, the refund is sent to the same UPI ID. For Cash on Delivery orders, the refund is sent by UPI or bank transfer to the details you share with us.

Exchanges
If you need a different size, email us and we will exchange it, subject to stock availability.

Non-returnable items
Products that have been worn, washed, altered or damaged after delivery cannot be returned.